Meet Gary. This native Vancouverite moved to Nanaimo in 1989 and retired in 2013 after working 39 years for Telus. He enjoys reading; traveling, especially on river cruises, and music, particularly playing the drums, which he did professionally for 20 years. A Sendial ad caught Gary’s attention and he began volunteering as a Shopper in 2014. Since 2015 he has been a Shopping Volunteer Captain and has assisted in training many new volunteers. Gary feels great giving back to the community and has expanded his volunteering to seven more organizations, including installations for the Lifeline Program, and now volunteers over 600 hours per year. Sendial provides Gary with a sense of self-worth; purpose; contribution to a unique, personalized service and assistance to his neighborhood. He has found phone communication with Sendial customers during COVID has been a particularly positive experience.