Meet Pat. This first time great grandmother loves retirement. Pat joined Sendial as a volunteer shopper in 2014 at the Port Moody Thrifty Foods Store. She is currently phoning customers for orders and looks forward to returning to her preferred role of shopping post pandemic. Pat feels that her volunteering is truly helpful and knows what a difference it makes to Sendial customers. Volunteering for Sendial has enabled Pat to make several new friends and come to better know store staff. Pat values the ongoing and deep gratitude of Sendial customers. She has a special appreciation for her volunteer captain who Pat describes as helpful and always being there for the volunteers. She knows that the store staff are looking forward to more of the shoppers returning post pandemic and Pat is particularly keen to do so.